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Returns + Exchanges
mydollIndia
mydollindia is committed to delivering high quality products with better prices, service and convenience to you. However, if you are not satisfied with your purchase, we are willing to help you with a Return, Exchange or Repair. If you receive an item from us that you are not satisfied with, please feel free to contact Customer Service via mydollindia@gmail.com
Return for refund
If there is no artificial damage to the products, we can offer a refund for any reason within 30 days after you receive the products on the condition that you need to pay for return shipping. After 30 days from your receipt of the product, unfortunately, we cannot provide a refund.
Once your returned item is received and inspected, we will send you an email to notify you of the approval or rejection of refund. If the refund is approved, we will process it within 7 days.
Return for Exchange
We only exchange items if they are defective or damaged on arrival. If you need to get a replacement, please feel free to contact us at mydollindia@gmail.com
Make sure that you will contact us by email to request a return address.
we will ship the replacement within 7 days after receiving your returned item.